Frequently Asked Questions

To quote a custom neon sign or illuminated sign, LED Signages needs your logo or lettering, approximate dimensions, quantity, installation location and desired delivery date. Include whether the sign will be used indoors or outdoors, a photo of the wall or facade and whether installation is required. The price depends on the lighting technique, materials, size, mounting and site access.

Yes. Send LED Signages a short description, a logo or a reference image and explain where the sign will be used. We help select a suitable signage type, size, light effect, material and mounting method. A finished technical specification is not required for the first enquiry.

You can upload PDF, AI, EPS, SVG, PNG, JPG and WEBP files up to 20 MB per upload. Vector artwork in AI, EPS, SVG or vector PDF format is especially useful for accurate logo outlines and dimensions. Photos and raster images can support the initial enquiry; LED Signages will confirm the files needed for final production.

Yes. LED Signages provides a visual or technical drawing for approval before production begins. This lets you review the design and the agreed dimensions, colours and construction. Check the details carefully and send any changes before approving the sign for production.

LED Signages specifies light colours, materials and surface finishes to suit your brand identity. Send your logo and brand guidelines, including RAL references where available. The achievable colour appearance depends on the lighting technology, material and finish, so we agree the suitable options before production.

Production time depends on the signage technique, dimensions, quantity and project complexity. Standard LED neon projects are usually planned at around 3–4 weeks; illuminated letters, outdoor constructions and multi-site projects need an individual schedule. Share your required delivery or installation date with the enquiry. Express options depend on the design and available production capacity.

Yes, if the complete sign is designed for the outdoor location. LED Signages selects the construction, materials, ingress protection and fixings for the expected weather exposure and mounting surface. The power supply and connections must also be suitable for the location. Tell us whether the sign will be sheltered or directly exposed to weather; an indoor sign is not automatically suitable outdoors.

LED Signages plans fixing points, cable routing and power-supply placement and can coordinate installation according to the location and project scope. Send photos of the mounting surface, the wall material, installation height and access conditions. These details help determine suitable fixings and site requirements before production. Electrical installation must be carried out by a suitably qualified professional.

The standard warranty is 36 months for neon signs and 24 months for illuminated signage, subject to the agreed product specification and intended use. The warranty applicable to your particular sign is stated in your quotation or order documents. Contact LED Signages with your order number if you need help with a supplied sign.