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Questions about our products, an existing order or a new idea? Tell us what you need and attach a file if it helps. Our team will get back to you.
Questions & answers
Frequently Asked Questions
Useful answers for contacting our team, sharing files and getting the right support.
How can I contact LED Signages about custom signage?
Contact LED Signages by phone on +49 2131 8819250, by email at info@ledsignages.com or through this contact form. We advise on custom LED neon, illuminated letters, lightboxes, LED displays and complete signage projects for businesses.
What information do you need for a signage quotation?
For a custom signage quotation, send your logo or lettering, approximate width and height, quantity, installation location and desired delivery date. State whether the sign is for indoor or outdoor use and include a photo of the wall or facade. If you are unsure about the technique or mounting, send the information you have and we will help define the specification.
Which logo and design files can I send?
This contact form accepts one PDF, AI, EPS, SVG, PNG, JPG or WEBP file up to 20 MB. A vector logo in AI, EPS, SVG or vector PDF format is useful for precise sizing and production planning. A photo or raster image is sufficient for an initial discussion; we will confirm which production files are needed for your sign.
When can I reach the LED Signages team?
The LED Signages team is available Monday to Friday from 09:30 to 16:00, German local time, on +49 2131 8819250. You can send a message or project enquiry at any time. We review enquiries during business hours; the time needed for a quotation depends on the technical detail and scope of the project.
Do you deliver and install signage across Germany and Europe?
LED Signages supports custom signage projects across Germany and Europe, including retail stores, hospitality venues, offices and exhibition stands. Delivery and installation are coordinated according to the location and project scope. Include the site address, mounting height, wall material and access conditions so we can assess the installation requirements.
How can I get help with an existing signage order?
For support with an existing LED Signages order, select “Existing order or project” in the contact form or contact our team by phone or email. Include your order or quotation number, the company or customer name and a short description of your question. A photo can help us review a technical issue or installation question.